ContainmentClock active
Affected material may still move
Complaint to proven closureGet startedComplaint-to-closure for semiconductor suppliers
Manage fab-impacting complaints, escalations, and business risk.
FabQEDTM coordinates the response when yield, customer trust, revenue, reputation, and operational credibility are on the line.
Bring facts, exposure, containment, evidence, owners, decisions, customer communication, and signed closure into one transparent, accountable workspace.
Current paradigm
The complaint is logged. The response splinters across trackers, decks, inboxes, and meetings. CRM records the event.
Beyond case loggingFabQED™ orchestrates the fab-grade response from signal to proven closure.
The case is visible. The clock is ticking. The response is fragmented.
CRM, QMS, spreadsheets, PowerPoint, email, chat, SharePoint, shared drives, PLM, lab systems, MES, and engineering tools each hold fragments of the response. People become the integration layer while facts, owners, decisions, and customer commitments keep moving.
A single customer escalation can spanThe fragmentation multiplier
12+Disconnected tools and file surfaces
11+Functions carrying interdependent work
5Business-critical clocks still running
0Shared execution state across the response
- Signal
- Exposure
- Containment
- Evidence
- Owners
- Customer position
- Signed closure
FabQED replaces disconnected trackers, decks, inboxes, and manual handoffs with one governed orchestration platform from signal through signed closure.
A small fab excursion can become a multi-million-dollar event.
Exposure compounds while teams are still bounding affected material, inspecting suspect wafers, and deciding what is safe to release or tell the customer.
Explore the stakes modelDirect wafer value at risk$1.7M
Illustrative 100-wafer event using a public 5 nm processed-wafer estimate.
Illustrative public assumptions, not asserted customer financials. The model excludes qualification delay, shipment disruption, recovery cost, and customer-trust consequences.
Watch an excursion move from signal to signed proof.
Illustrative hybrid-bond particle excursion: follow the facts, competing hypotheses, structured DOE, accountable work, customer commitments, and approved closure.
Hybrid bonding · Cu / SiCNQualification exposureCustomer update dueEvidence decision open
Lock the exact signal
Hybrid-bond post-clean particles appear after a consumable-lot change.
SignalPost-clean particles at 4.8x baseline
ChangeFinal pad lot PC-74 entered the route
Scope42 wafers across 3 qualification lots
InterfaceCu / SiCN pre-bond surface preparation
Decision nowAcknowledge the signal without adding an unverified cause.
- CaptureCustomer, fab, lot, tool, symptom, and change context
- ContainExposure boundary, immediate controls, and customer clock
- InvestigateRanked causes, discriminating evidence, and open gaps
- ExecuteOwners, dependencies, due times, and decision receipts
- CloseSigned proof, recurrence link, and prevention follow-through
Response endpointHuman-approved, evidence-backed closure
Cross-cutting foundationCommunication runs through the entire response.
Rigor and speed come from keeping facts, decisions, owners, and commitments aligned.
Internal cross-functionalShared facts, owners, dependencies, and decision cadenceCustomer communicationReviewed facts, visible uncertainty, containment, and commitmentsIntelligence foundationDomain and portfolio context shape every response decision.Semiconductor AtlasIndustry roadmaps, device-to-system technologies, domain depth, and evidence contextLab-to-FabPortfolio claims, qualification, roadmap fit, complaint exposure, and field learning
A closed ticket is not a proven closure.
FabQED™ makes the response measurable while work is still moving, not after the escalation has already become a postmortem.
Resolve the hardest workflow first. Extend the same record across the business.
FabQED is built around rigorous complaint-to-closure orchestration. The same governed semiconductor-native context powers customer, product, and market workflows without creating another system of record.
Core execution workflow
Reliable, rigorous complaint-to-closure orchestration
Manage the most difficult fab-impacting complaints and escalations from first signal through containment, investigation, corrective action, and signed closure.
- Signal
- Contain
- Investigate
- Correct
- Prove
- Close
Core outcomeCustomer-critical risk resolved with traceable proof
More leverage from the same foundationSupplemental capabilities, not separate systems
Customer and commercial
Complete CRM
Manage accounts, fabs, contacts, opportunities, qualifications, forecasts, commitments, and exposure in the same customer context.
Account-to-exposure visibilityProduct and portfolio
Lab-to-Fab
Connect portfolio, NPI, qualification, readiness, roadmaps, and customer adoption to field evidence.
Field learning to roadmap actionIndustry context
Semiconductor Atlas
Translate compute roadmaps and technology transitions into process needs, market signals, and unmet challenges.
Roadmap to market implicationSemiconductor-native operating systemDomain intelligence + one governed record
Domain intelligenceCMP, Patterning, Advanced PackagingCustomer and fabAccounts, sites, contacts, commitmentsProduct and executionPortfolio, process, owners, decisionsEvidence and proofClaims, approvals, verification, learning
The market is accelerating while process tolerance shrinks and exposure compounds.
Demand, process sensitivity, and business consequence are increasing together.
- Accelerating industry demand
- Narrowing process tolerance
- Concentrated yield consequence
- Extended exposure chains
The evidence path changes with the process.
Domain context changes what the team asks first, which causes remain plausible, and what proof is sufficient.
Slurry, pad, conditioner, surface, clean, film-stack, and tool history shape the next evidence decision.
Resist, underlayer, exposure, develop, etch, metrology, and defect signature constrain plausible causes.
Substrate, warpage, bond interface, underfill, thermal history, and reliability exposure change the response.
Connected and controlled
AI can suggest. People approve. Evidence carries the claim.
FabQED™ governs the operating record across customer, quality, technical, and commercial execution, linking every approved position to evidence and accountable ownership.